About Us
- 24/7 Emergency
- Expert Technicians
- Customer Focused
- Locally-Owned
Our Partners
Excellence Has Been Our Hallmark Since 2002
From the professionalism of our sales engineers to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you upfront what your cost will be to complete your job correctly. We make it a point to review any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect upfront.
This is why Parker Heating and Air continues growing with more satisfied customers each year. Call us for your service needs and see what you’ve been missing.
The employees, management & stockholders of Parker Heating and Air.
Your Children Won't 'Learn New Words' from Our 'Family Friendly' Technicians
We employ only craftsmen who are not only highly skilled and technically qualified, but who also are a pleasure to have in your home. Each technician is instilled with a sense of pride in the company, and they act professionally and politely. Furthermore, they will either cover the floor where they work with drop cloths or runners or wear floor savers. When they are finished, they clean up their work area instead of leaving the mess as others do.
You’ll Have Peace of Mind Knowing That We Comply With All Codes, Licenses and Laws
Don’t fall into the trap of hiring a company that can offer a lower price because they operate without a license, don’t ‘pull’ required permits, or don’t carry adequate insurance. Parker Heating and Air is a licensed contractor who obtains all required municipal and state permits. Parker Heating and Air is insured by Workers’ Compensation and liability insurance.
Compliance with codes and adequate insurance is important to you for liability reasons. You can be held liable if a worker is injured and the contractor is not insured. Or, if there is an insurance claim due to a fire or an accident related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may cost you more than the original repair to correct.
With Parker Heating and Air, you have peace of mind knowing that you are not dealing with a ‘fly-by-night’ company that can leave you ‘hung out to dry.’
Professional Involvement
You have access to the best products and services because of our national affiliations and professional involvement.
Parker Heating and Air is an active member of Airtime500, ACCA, and NATE. These organizations are composed of the best heating and cooling contractors in the country. Through these groups, Parker Heating and Air has access to the best products, cutting-edge techniques and technology, and the best practices and training in the industry.
When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. Parker Heating and Air takes this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening. The bottom line is that the only people hired are people the owners and managers would feel comfortable having in their own homes with their wives and children present.
Parker Heating and Air has customer discount programs available for you when your equipment is maintained annually called our Ask about our Gold Club Service Membership. For a low annual rate, you will receive Priority Service, Discounted Rates, and Special Savings, plus a precision tune-up and safety check at the end of the agreement. This is a tremendous savings because you get all the discounts and benefits of the program plus the benefits of annual maintenance, all for less than what you pay for a precision tune-up and safety check!
In many cases, the discounts and energy savings add up to more than the price of the Ask about our Gold Club Service Membership. When you think about the peace of mind that comes from knowing your equipment has been checked for safety, proper operation, and potential mechanical problems, you’ll see that our Gold Club Service Membership is a fantastic value.
A special low monthly payment option is also available, making it an even better value.
To ensure that we have technicians available to meet your service needs when you need them, Parker Heating and Air focuses on repair services and replacing equipment that breaks down rather than spreading itself too thin and getting involved in new construction. This commitment of time and resources means that when you have a problem, a repair specialist will be available to fix it.
Our company is committed to the technical excellence of the service we provide you and, therefore, requires our ‘champion’ technicians to attend regular training sessions. Besides the technician who does the repair, Parker Heating and Air has highly competent and experienced field supervisors who, although you may never see them, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.
When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people, and the rigorous employment screening, you can understand why we call the person we deliver to your door a ‘champion’ technician.
Praise and Criticism Are Equally Important In Helping Us Be Our Very Best
We encourage you to talk to us. Everyone loves a compliment, and they’re important because they reinforce excellence. But criticism is often more valuable, as it points to opportunities to serve you better.
Therefore, if we have not performed to your satisfaction or something we’ve done has offended you, we ask you to let us know so we can make it right. As much as we try to ‘get it right’ the first time, we’re human and sometimes make mistakes. The difference, we believe, lies in our commitment to resolve them. So, talk to us. It’s the only way we can ensure your satisfaction. And, to us, that’s what matters most.
